Future-proofing rural and regional councils

The digital divide between urban and rural areas is a significant barrier to progress. For rural communities to thrive, councils must prioritise the development of robust digital infrastructure. This means ensuring access to high-speed internet and reliable mobile connectivity across the region. Digital connectivity is the backbone of modern life, enabling everything from business growth to telehealth, online education, and remote work. Without it, rural areas risk being left behind in an increasingly digital world. At a local level, digital infrastructure improves operational efficiency, customer service (particularly for repetitive services) and responsiveness. The key to any digital transition strategy, even AI, is that humans are at the centre of the transition. Efficiency is not about replacing humans; it’s putting them in control to reduce repetitive tasks, shorten the time it takes to write reports and allow humans to perform to their potential.

Agriculture is the lifeblood of many rural communities, but it’s also one of the sectors most vulnerable to the impacts of climate change. To safeguard the future of rural economies, councils must support adopting resilient and sustainable agricultural practices. This includes advocating for innovative farming techniques, promoting local food production, and ensuring effective water and land management. By prioritising food security and sustainability, councils can help build a more resilient agricultural sector that can weather future challenges.

If we focus on rural communities, we can’t avoid a conversation around agriculture production. Farmers, by and large, just get on with their jobs, but they could do with greater advocacy and support at the local level. They are constantly targeted by anti-groups, governments, industries, and international competitors. They need allies to support them and help their communities grow with them.

The transition to renewable energy is no longer a choice; it’s a necessity. For rural and regional areas, this transition presents an opportunity to develop decentralised energy solutions, such as solar, wind, and bioenergy. These solutions not only reduce carbon footprints but also create local jobs and enhance energy independence. By investing in renewable energy, councils can help build a more sustainable and self-reliant future for their communities. The challenge here is that councils have little to do in a planning capacity, and too often, developers export the energy and profits, leaving little community benefit behind. The Victorian social procurement framework is applicable for government-tendered work and should be expanded to private energy investments, allowing the region to better decide how social benefits are derived.

Rural areas often have aging populations with limited access to healthcare services. This demographic reality calls for innovative healthcare solutions that go beyond traditional models. Telemedicine, for example, can bridge the gap between healthcare providers and remote patients, ensuring that elderly residents receive the care they need without the need to travel long distances. Additionally, councils should consider community-based care models that provide support and services within the local area. Collaborating with healthcare providers should help improve healthcare access and quality of life for aging populations. 

Climate change is an existential threat, and rural areas are not immune to its impacts. Councils must take proactive steps to enhance climate resilience and environmental stewardship. This includes developing strategies for disaster preparedness, promoting sustainable land use, and investing in conservation efforts. By protecting natural resources and prioritising environmental health, councils can ensure that their communities are better prepared for the challenges of the future. 

Finishing off the RCV Forum was a demonstration on the future of planning with an “Online Planning Tool Powered by AI” demonstration. This innovative tool is set to transform the way councils handle planning permits, offering faster, more accurate decision-making and reducing administrative burdens. By integrating AI into the planning process, councils can streamline approvals, enhance transparency, and better meet community needs. Embracing this technology not only boosts efficiency but also positions councils at the forefront of smart governance.

Key Insights:
AI opens the door for a wealth of possibilities for other council functions. AI can revolutionise areas like infrastructure maintenance, resource allocation, and community engagement, offering councils the ability to make data-driven decisions with unprecedented precision.

Actionable Steps:

• Explore AI Opportunities: Begin by identifying key areas within your council operations where AI could have the most significant impact, such as permit processing, infrastructure management, report development or customer service.
• Pilot AI Projects: Consider other pilot programs to test AI solutions in targeted areas. Start small, evaluate the outcomes, and scale up successful initiatives.
• Invest in AI Training: Equip your team with the skills needed to leverage AI effectively. Provide training on AI tools and data analytics to ensure your staff can maximise the benefits of these technologies.
• Engage with Tech Partners: Build partnerships with technology providers specialising in AI. These collaborations can help you stay at the cutting edge of innovation and ensure that your AI implementations are both effective and sustainable.